DOCUMENT #2080

CHIP INSTALLATION PROCEDURE IN THE INN-FORM/PLUS OR EXECUTIVE

READ AND FOLLOW THESE STEPS CAREFULLY

     Step #1   Go into management access and run PROGRAM #10,
               PROGRAM #20 and PROGRAM #32.  Also print out a
               Multi Report #7. These printouts clearly show the
               on site programming that was done and can be
               referenced when re-programming the system after
               chip installation.

     Step #2   Run any reports that you need on the call records
               stored in the memory of the system. 
               *** THIS IS VERY IMPORTANT *** because all the call
               records will be erased after the installation of
               the new chip(s).

     Step #3   UNPLUG the call accounting system from the printer,
               the  telephone system and the power source.  Turn
               the system over and locate the slide open panel. 
               Remove the screw and slide the panel to the side.

     Step #4   There will be one large chip in a socket.  This is
               the   data chip.  Remove the old data chip from the
               socket carefully and place the new data chip in the
               socket.     Slide the panel back in place and
               tighten the screw.

     Step #5   Remove the screws on the bottom of the system that
               hold the top/keyboard of the system in place.  Turn
               the system over and with the keypad facing you use
               your thumbs to press down and toward the back of
               the system to open.  Gently fold open the top of
               the system.  Be careful not to disturb the cables
               going from the circuit board to the keyboard. 
               Locate the old firmware chips.  The chips will have
               a stickers on them (marked U25 & U26).  Notice
               which direction the notch on each chip is facing. 
               Remove the old firmware chips and place the new
               firmware chips (also marked U25 & U26) firmly in
               their corresponding sockets.  Make sure the notches
               are facing in the correct direction.

     Step #6   Before closing the system check and make sure all
               ribbon cables are secure.  Carefully put the system
               back together.

     Step #7   Plug the INN-FORM/PLUS back into the power.  If the
               chip(s) have been installed correctly the call
               accounting system will show time and date in the
               display.

     Step #8   Go into management access, press PROGRAM #248 and
               ENTER.  Press the red reset button on the back of
               the system.  Program #248 causes the system to
               initialize and read the information from the new
               chips.  The system will print out a program #10 and
               the re-initialization message. 

     Step #9   Re-program any on-site parameters (ie grace
               periods,     surcharges, mark-ups, etc.).  The
               system is now ready to  process call record
               information.