Accounting Sofware for Hospitals, Clinics, and Medical Facilities
With increasing costs and more competition,
hospitals and clinics must find new ways to save money and
increase revenues. By
using call accounting software to accurately bill clients for phone usage, allocate costs,
and decrease phone abuse, health care professionals can
lower telecommunication expenses and be more attentive to
Health Care Professionals can...
- Bill patients for phone usage
- Be alerted when emergency calls are made
- Allocate expenses by department or doctor
- Open reports in Excel
- Receive automatic reports via email
- Identify threatening or harassing phone calls
- Track calling patterns
- Optimize phone system performance
- Decrease phone abuse
- Eliminate toll fraud
- Track phone usage for research grants
Bill Back Patients for Phone Usage
Health care professionals need to accurately track and bill
patients for phone usage. The WIN-SENSE
32 gives staff members
the ability to quickly allocate phone costs by a specific phone
number, extension, or account code. With TEL's call tracking software, hospitals and clinics can
easily setup surcharges and mark-ups for patients, enabling
them to recover telecommunication costs and generate additional
revenue at the same time. Reports can be exported to 3rd party
software programs for easy billing and invoicing. Automatic
reports and entries can also decrease billing errors and as
a result save even more money for the organization.
Notify Staff of Emergencies
Occasionally staff members may need to identify threatening
or harassing callers to help protect their patients and themselves.
With the WIN-SENSE 32, health care professionals can quickly
isolate situations by looking at detail extension
reports that show the number and time of all calls made to
and from the hospital or clinic.
Call accounting alarms can be setup to alert staff when emergency calls,
such as 911 or police numbers, are made from the health care
Emergency and custom alerts can be set to sound, display, and/or
e-mail notifications to authority figures.
Allocate and Track Telecom Expenses by Department, Extension,
or Account Code
Doctors, dentists, and other health care professionals will
often share a single office, requiring that expenses be billed
individually to each professional. Hospitals also need to allocate
expenses to their various apartments in order to create budgets
and manage costs. Using the WIN-SENSE
32, staff members can
quickly allocate telecom costs by department, extension, or
account codes. Account codes can also be used to track phone
call usage for research and other government grants. Department,
extension, and account reports can be automatically e-mailed,
printed, or saved for billing and invoicing purposes. Phone accounting lowers costs and increases revenue.
Reduce Telecom Costs
With the WIN-SENSE
32 call logging software, health care organizations can cut
costs by decreasing phone abuse, eliminating toll fraud, and
phone system performance. Tracking call patterns and monitoring
employee phone usage can substantially reduce telecom expenses.
Hospitals and clinics can decrease phone abuse by monitoring
where calls are being made. The WIN-SENSE 32 allows staff members
to sort information by call types, including information calls,
900 calls, operator assisted calls, and excessive long distance
Many organizations are victims of toll fraud, or the unauthorized
use of a company’s phone system. To combat toll fraud,
health care professionals can setup custom exception reports
such as after-hours/weekend activity, long-duration/high-cost
calls, short-duration incoming calls and "800" number
usage to track "800" to "900" numbers.
Finally, doctors and dentists can save money by having their
phone systems optimally trunked. If an organization has too
many trunks, they may be overpaying, if they have too few,
they may be losing customers. Trunk analysis reports will
help organizations analyze current and future telephone needs,
as a result keep their phone system performing at its best.
To learn more, contact a TEL Representative today!