you have enough trunks to handle all of your incoming/outgoing
calls? Do you have too many?
Most companies are not optimally trunked.
Too many trunks means you overpay.
Too few trunks equals lost customers.
Telephone companies say that “about 3-5% of trunks are
out of service all of the time.”
How do you know if you have the best long distance carrier?
By tracking your phone calls you can provide each carrier with
a profile of one month’s
call data. Have each carrier evaluate and make recommendations
on identical information.
Are you being overcharged by your phone company?
With a call accounting system you can check your records against
the phone company's records.
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