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Call Tracking Systems

Call tracking systems from TEL electronics, inc. are among the best call tracking systems on the market today. Used in over 17,000 hotels, the INN-FORM call tracking systems are the most reliable, lowest cost, and longest lasting call tracking system available. TEL has two hardware-based call tracking systems, the INN-FORM XL and the INN-FORM Plus.

The initial upfront cost, support costs, and the overall reliability and accuracy of the INN-FORM call tracking systems are much better than any other competing call tracking system. With nearly 30 years of experience, the INN-FORM call tracking systems have been tested and proved with nearly every PBX and Property Management System out there. Below are just a few features of TEL’s call tracking systems:

INN-FORM XL Call Tracking System:

  • Automatic call posting to the Property Management System
  • Stores up to 1,800 call records internally
  • Real-time call costing and reporting
  • Custom markups, surcharges, and grace periods for different call types
  • Easy install and use (rates and settings are set before delivery)
  • Management password protection
  • Ability to download rates remotely (via flash chip and internal modem)
  • Flexible property management system interfaces (HX/HB/MR)
  • Compatible with all major hotel PBX systems
  • Includes customized tariff data from AT&T, Verizon, or Sprint
  • Local call threshold billing
  • 911 call alarm
  • Change/add guest administrative extensions
  • Serial or parallel printer capabilities
  • 30 days free technical support
  • 2-year manufacturer’s warranty

INN-FORM Plus Call Tracking System:

  • Business features, including department allocation (shops, restaurants, etc.)
  • Automatic call posting to the Property Management System and internal storage of calls
  • Stores up to 60,000 call records
  • Real-time call costing and reporting
  • Trunk reporting capabilities
  • Custom markups, surcharges, and grace periods for different call types
  • Easy install and use (rates and settings are set before delivery)
  • Management password protection
  • Department and cost center options
  • Flexible property management system interfaces (HX/HB/MR)
  • Compatible with all major hotel PBX systems
  • Includes customized tariff data from AT&T, Verizon, or Sprint
  • Threshold billing for 8xx and local calls
  • 911, 311, and credit limit alarms
  • Current call reports
  • Change/add guest administrative extensions
  • Parallel printer capabilities
  • 30 days free technical support
  • 2-year manufacturer’s warranty

Learn why TEL’s call tracking systems are the most recommended call tracking system available. Ask our dealers, the INN-FORM product series is the best call accounting solution for hotels and resorts.

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