Call
Accounting for Attorneys and Law Firms
Attorneys and Law Firms use call accounting systems to allocate
phone expenses to specific clients, document and store critical
call data, and to reduce overall telecom expenses. By using products
such as the WIN-SENSE
32, law firms can cut telecom expenses by
as much as 35%!
Law Firms can...
- Bill clients for phone consultations and services
- Generate revenue with custom surcharges and markups
- Record calls in real-time
- Open reports in Excel
- Allocate telecom expenses
- Decrease phone abuse
- Eliminate toll fraud
- Optimize phone system performance
Track
and Bill Clients for Phone Use Law Firms need to accurately track and bill clients for phone
consultations and services. The WIN-SENSE
32 gives attorneys the ability to quickly allocate
phone costs by a specific phone number or account code. Firms
can easily setup surcharges and mark-ups for each client, giving
them the ability to recover telecommunication costs and generate
revenue at the same time.
Document
and Store Critical Call Data TEL’s
call accounting system will document and store all incoming
and outgoing call records received by the law firm. Using
these records, law firms can quickly verify client charge backs
and
can present clear documentation for financial audits.
Because
all phone calls are recorded in real-time, firms can produce
custom reports as needed. These reports can be printed, e-mailed,
or saved for future reference. Phone accounting reports can also be opened with third-party software programs, such as Excel or legal
billing software for invoicing and billing purposes.
Reduce
Telecommunication Costs The WIN-SENSE
32 call accounting software can help lower telecommunication costs by allocating
telecom expenses, eliminating billing errors, decreasing
phone abuse and toll fraud, and optimizing phone system
performance. By allocating telecom expenses, law firms can help control
costs by setting budgets for each department or extension.
As these budgets are enforced, law firms will see significant
telecom savings. Because the WIN-SENSE
32 tracks all phone calls being made to and from the
office, firms will no longer have to manually enter call information
and thus eliminate manual billing errors. Firms can also save money by decreasing phone abuse and toll
fraud by monitoring where and when calls are being made. The WIN-SENSE
32 call tracking software allows organizations to sort information by call
types, including information calls, 900 calls, operator assisted
calls, and excessive long distance calls. Cutting down on phone
abuse and toll fraud could save an organization hundreds of
dollars each month. Law firms can further cut expenses with their call logging software by having their phone
systems optimally trunked. If a company has too many trunks,
they are overpaying, if they have too few, they may be losing
customers. Trunk analysis reports can help firms analyze current
and future telephone needs, and as a result keep phone systems
performing at their best.
To learn more, contact a TEL Representative today! |
